What our clients say

Get Yourself a Lance!

Sharleigh, 18 June 2021

I had a conversation with Lance in late 2019 when I was considering selling my house, it was valued at around $260k at the time and Lance said to me "wait 12 months, it'll be worth it" and he was right! Honestly, he's nailed it from start to finish. He found us a reliable buyer and sold my first home with minimal hassle. Any time i wasn't sure on something, Lance was only ever a phone call, email or message away and with his wealth of knowledge he got me the best deal. Not to mention, he has the most incredible team working with him to help sell homes. It'd be rude not to share this with others looking who potentially want to move somethng difficult on. #GetyourselfaLance

Dilligent & Timely

Suanne & John, 16 December 2020

We are so grateful that Lorna proactively sought opportunities to successfully enhance our sale, not only through diligently following up on all enquiries, but also for enhancing advertising coverage.

Professional and Helpful

Liam, 11 June 2020

I found Amanda and Mikaela to both be very professional and helpful!

Brilliant Management

Dante, 11 June 2020

I take this opportunity to once again thank you for your excellent service and support provided during the time 4 Arthur Street was under your management.

Most Helpful Team

Jaide, 19 July 2019

Amazing! The best and most helpful team I've found in the real estate game. Will be happy to stick with you for many leases to come. Thank you.

Great Service!

Sara, 01 May 2019

Good Morning, I would just like to commend you on the wonderful customer service provided by your admin team at the front of the house. I had the pleasure of speaking with Mikaela, who was highly organised and professional, yet still managed to maintain a good sense of humour. Hers was the first friendly face that I encountered in Rockhampton, and I deeply appreciated her assistance. It was unfortunate that the timing did not quite work out and I had accepted another property prior to my approval coming through, but I would definitely come to Baxters first if I was, in the future, looking for a rental property. Thank you for your excellent service. 

Always Positive

Keilen, 27 Jun 2017

Every encounter I have had with staff of Baxters Real Estate has been an absolute pleasure, Khia and Karla have always kept things on a positive level. My sincere thanks goes to you both for you professionalism and making my renting experience easy thus far.

Best choice for finding the right house.

Jennifer , 17 Mar 2017

I have been house hunting for some time now without success.  Then I phone Lance Baxter of Baxters Real Estate and everything got better for me.

He exceeded all of my expectations and I could not be happier with the outcome.  Thanks to Lance Baxter, I now own a wonderful house that ticks all the boxes for me.  Lance proved to be the best choice for finding the right house for me to buy.  He was very attentive and clearly understood exactly what I was looking for and not once did he try force me into buying anything that didn't suit.  I found Lance great to talk to and very very helpful.  He has an excellent understanding of buying and selling property and takes plenty of pride in his work.  My happiness was paramount to making a sale.  He was very honest when showing me properties and never once attempted to mislead me in anyway.  I have recommended him to my friends who are also now house hunting as I know he is the best choice for helping them.  I plan to buy another house in the near future and I will return to Lance Baxter for his help.  I will never go to anyone else ever again. 

Leaders in Customer Service

Zara-Lee , 16 Mar 2017

Thank you and everyone in your offices for the last 2.5 years, for a great smooth tenancy, I've dealt with 5 different real estate companies locally, and I have to say you guys are the leaders in customer service, for tenants maintenance and landlords. 

I will/ have been recommending you to friends and businesses I have links to, and though I hate moving and signed a lease with someone else, i will look back to you guys in future. 
Thank you

Zara-Lee Goodson

So Helpful.

Brodee, Mitchell and Terri , 16 Jan 2017

Brodee, Mitchell and Myself would like to say a massive thank you to Karla, She has been a saint right from the start and was a massive part of why we decided to rent through Baxter's Real Estate, She has been nothing but lovely and so helpful, Thank you!

Helped us out in a big way

, 04 Jun 2015

Thank you so much to the people at Baxters Real Estate who helped us out in a big way with exiting our property. We appreciate your kindness and all your help. Will be sure to rent through you again when we return.

Richard & Lavina Mook

Get the job done and with the best result.

, 09 Apr 2015

We have lived at 11 Miles St for 26 years and gave our much loved home to Baxters Real Estate to sell. I was a Real Estate agent myself in the past but knew nothing about Baxters great sales system and hard working ethics. If anyone was going to sell our property we knew Baxters would get the job done and with the best result. We were very pleased with the outcome!

V & L

The staff are very pleasant to deal with.

J A Rixon , 12 Mar 2015

 I have found Baxters to be prompt to attend to and solving problems with the house I'm renting. The staff are very pleasant to deal with.

J. Rixon


Always willing to help you!

J. Campbell , 12 Mar 2014

Baxters are a great Real Estate to rent through! I highly recommend them to everyone! The people are friendly and are always willing to help you!

The regular & friendly input

W Kloeren , 15 Feb 2014

Constant information through regular contact was maintained by Della, he kept me well informed about the development in relation to the progress of intend by interested people for the "Dairy Inn Road" property, which sold to my satisfaction (after another agent waisted a year by not being able to attract any interest of potential buyers.)

The regular & friendly input by Della is very much appreciated!

Baxters Real Estate to exhibit absolute integrity, confidentially in all of our dealings.

Mr & Mrs Cowie , 01 Jan 2014

We have always found Baxters Real Estate very professional in all aspects of our dealing with Real Estate from selling, purchasing and managing our rental homes.
As a seller you are kept up to date on the market and interests being shown in your property.
We have been with Baxters Real Estate for over five years and always found Baxters Real Estate to exhibit absolute integrity, confidentially in all of our dealings.
We would reccomend Baxters Real Estate for all aspects of Real Estate.

I will always do my business in the future with Baxters.

Mr.Dobby , 01 Jan 2014

What a great experience-
From my first approach to Chris and the friendly Team have been most helpful and provided the necessary information at all times
I will always do my business in the future with Baxters.

When we decide to sell our house in town - Baxters have the Job!

Mr & Mrs Stone-Tolcher , 01 Jan 2014

We were very happy with Lance Baxter & the team. He could not have got us a better result and I would not consider going to any other Real Estate agent in town when we decide to sell our house in town - Baxters have the Job!

I would recommend you to others anytime.

Mr. Bennett , 01 Jan 2014

I would like to thank the team at Baxters Real Estate for the sale of my home and your professional help & support. I would recommend you to others anytime.

The staff we dealt with were very friendly and reassuring.

Mr and Mrs Woodhead , 01 Jan 2014

To all the staff at Baxters Real Estate,
We were very impressed with how fast everything was put into place after our first phone call to you, the sign went up, people went through the house without delay. The people (staff) we dealt with were very friendly and reassuring, you all kept in touch on a regular basis, in Rockhampton and with my husband on the Gold Coast. Thanks also to City Slickers for their improvements on the property after the sale went through. We now have our dream home down here at Ashmore on the Gold Coast hope to be moving in about three weeks.
Thank you all once again.

It was a pleasure to deal with Baxters.

Mr and Mrs Stacey , 01 Jan 2014

You all did a very good job, very helpful and patient with old Fuddy Duddies at all times. We did not feel that we were being used by sales staff, rather we felt that we were being cared for by friends! A very good feeling.
We in turn enjoyed your company during the selling progress. In fact we recommended Baxters to the people next door at Whitely Road. We enjoyed your appreciation of our garden products. After our previous experience with Real Estate sales persons it was a pleasure to deal with Baxters.
Our best wishes to you, and all your staff.

I am happy with the service provided by Baxters Real Estate

G Nixon , 04 Dec 2013

I am happy with the service provided by Baxters Real Estate and must offer congratulations for 25 years of service to the people of Rockhampton.

Efficient sales manner & their willingness to go the extra mile

J Nunn , 23 Oct 2013

I would like to say how grateful I am for having John and Della's input into the sale of my house.

I found their efficient sales manner & their willingness to go the extra mile was more than what I expected from them.

They always kept me up to date as to what was happening and were always available for any queries I may have had.

If I owned a Real Estate they would certainly be top of the list as employees. John with his quiet very sincere, not bossy personality & Della with her loveable bright personality are a real asset to a business as they work together as a very efficient team.

Appointments were set to meet our needs.

B & D McCulloch , 21 Oct 2013

Della made everything easy - nothing was too much trouble. Appointments were set to meet our needs.

Della kept us up to date throughout the settlement process as well.

Just all round excellent service.

Grateful for the honesty, professionalism and confidence

N George , 27 Aug 2013

I just want to take the opportunity to thank you all for the speed and dedication you took to sell my house at 57 Kent Street Rockhampton. This was very much a team effort to getting the house sold in about 5 weeks.

A special thanks to Jeff Rothery, Della O'Brien and John Pass for becoming more like family.

I was very grateful for the honesty, professionalism and confidence shown through all aspects for this adventure.

Thank you all once again.

Great service and great home...

K & C Hamilton , 09 Aug 2013

We have recently purchased a property from Della at Baxters Real Estate Rockhampton and both Cameron and I were more than happy with the service we received. 

Della’s willingness to help us and ensure both parties were happy was excellent and I would recommend her to anyone wanting to buy or sell a property. 

We found Della to be friendly, outgoing, enthusiastic, professional and hardworking!

We feel very fortunate to have found our dream home all thanks to Della. Great service and great home... very happy customers! Couldn’t be happier!